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Business-Concept Process Modeling
"With BCPM we now laugh at the challenges of complexity and time. BCPM has opened up a new world." -- IT Department Director
"BCPM elevated my TQM and re-engineering skills to the next level… It helped us reduce operating costs significantly." -- VP Operations
"Our department has a staff of 1,500 including 250 administratives and management, our operations depend upon 30 inter-dependent processes. These processes needed to be remodeled to avoid considerable losses, and the supporting information system had to be redefined. I knew that we needed an Object-oriented technology to tackle this problem. Francis Mosse brought an innovative and powerful technology to this project: Business Concept Process Modeling. It has solved our entire analysis problem in just a few weeks. I highly recommend it."
-- Joseph Ramsey, IT Department Director, Detroit Water and Sewerage Department.
Who should attend. Information Technology, Operations, and Training executives, managers and staff (including business analysts, TQM and BPM facilitators) who are keenly in search of proven techniques to shorten and simplify process improvements and/or re-engineering projects. No specific pre-requisite background required. Fundamental and advanced techniques will be presented; both experienced and neophyte participants are encouraged to attend.
Urgent business need. Despite the many benefits that have come from Total Quality Management and Business Process Re-engineering revolutions, many organizations continue to struggle with the complexity and lengthy timelines associated with improving or re-engineering business processes.
Course benefits. Course participants especially enjoy the case exercises they can apply to their own business situations as they learn:
- How to identify and measure performance of critical business processes
- How to determine the shortest path to solving business processes
- How to harness the 8 distinct, simple and complementary deliverables
- How to engage BCPM to synthesize and streamline all activities
- How to utilize Business Process Mapping correctly for simplification
- How to extend newly acquired skills to enable the entire team to succeed
Instructor Bio. Francis Mossé, B.S.E.E., M.S. Computer Science, is the creator of Business-Concept Processing Modeling ® and founder of Object Discovery Corporation, a key technology partner with Vanguard Resource Group. Mossé has been an active analyst with the IBM Excellence Groups and has more than 20 years of hands-on Business Process Analysis experience with many organizations including CNA, Chase Manhattan, Internal Revenue Service, and the City of Detroit Water and Sewerage Department.
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